FAQs.
Please find the answers to some FAQs.
Should you need any further help please feel free to give us a call on +44 (0)1423 509 224 or +44 (0)777 600 8114
Is there on site car parking?
Arden House is extremely lucky to have its own car park. In the event that this is full, then we can provide permits (free of charge) to allow guests to park on the street in front of Arden House.
Are all rooms ensuite?
Yes, every room has an en-suite shower room.
Switching from a booked twin room to a double room
If you have booked a twin room as this was the only option on the internet, but would prefer a double room, all of our twin rooms can be made into doubles; please just contact us to make this request prior to check in.
Can I check in early?
We always try to accommodate early check in when possible. In any event, guests are welcome to come to Arden House from 14:00am where they can leave their cars and luggage and increase their time in Harrogate.
I have a feather allergy, do you do you have synthetic pillows?
We can cater for many different types of allergies, so please just let us know prior to arrival and we can make appropriate arrangements.
I am gluten, wheat and dairy intolerant, so can I still have breakfast?
At Arden House, we aim to cater for all dietary requirements and there is something on the menu for everyone. However, we would ask you to notify us in advance in order that we can cater for you specifically.
Do you allow pets?
No. Arden House is a pet free establishment.
Do you have WiFi?
All guests can enjoy free wifi throughout the building.
Do you have Bike storage?
We have a large bike shed at the rear of Arden House where guests are welcome to leave their cycles. It is a secure hut that is hidden from view.
Parking for blue badge holders
Blue badge holders can park in any disc zone in Harrogate, and this includes the road in front of Arden House. If you have restricted mobility, and will be bringing a car, then please let us know in advance and we will do our best to put our own car close to the front door of Arden House, and you can have this space on arrival.
What is your location vis a vis the town/conference centre?
Our location is excellent for both the town centre and the HIC, both being within about a 5 minute walk.
Do you provide towels and toiletries?
A large selection of soft towels and quality toiletries are provided as standard in all of our rooms.
Do all of your rooms have Hairdryers?
Yes.
Does Arden House have Aircon?
No, but all of our rooms have fans.
Do you have a lift?
No, but we can offer assistance with luggage up to the first and second floors if necessary.
Do you have ground floor rooms available for the less mobile people?
Yes, we have a double on the ground floor that has been designed with the more mature guest in mind.
